Freshservice Setup - Enable Single Sign-On Most modern organizations use SSO to allow their employees to access key business applications. Depending on what Identity Provider (IdP) you have available, you may have a few options as far as which protocol you leverage to enable SSO. Please use the links to find instructions for setting up SSO with the various protocols: SAML 2.0- The most commonly used protocol, supported by popular Cloud IdPs such as Azure, Okta, and OneLogin. Our SAML 2.0 integration supports both SP- and IdP-initiated login flows. Configure SAML 2.0 for Freshworks using Okta Configure SAML 2.0 for Freshworks using Azure AD Configure SAML 2.0 for Freshworks using ADFS Configure SAML 2.0 for Freshworks using OneLogin OAuth 2.0 OIDC JWT Please note that whoever is setting up SSO needs Org Admin access in the Neo Admin Center.