China Draw Site Info
Primary contact: Brian Hart. He is a Texon employee so you can find his contact info in Outlook/Teams
Business contact: Marco Juarez. He and Joe Dickerson were responsible for this site/project. Joe is gone. Marco will likely refer most decisions to Brian Hart.
Randy Walker is also somewhat familiar with this site.
There is a company called Black Label that provides OT support. A guy named Nathan Means nmeans@qbsoil.com has vpn access set up from the sophos firewall in NV to be able to reach the site.
There is an ADT camera system at the site. It is not networked and was already there when Texon bought the site from Twin Eagle. It is only accessible locally at the site. They pay ADT for hardware support, so ADT should replace equipment if it breaks. If you ever have to call ADT there is a password you have to give them stored in lastpass.
There is a device at the site called either IDEC and/or "Rock". This is an HMI user interface. We do not manage it or have access to it, though most people will assume we do. You can check whether or not it is up in Logicmonitor here. If it is up and the user is able to reach the login screen, that is about as far as we're able to help them.
There is no server/rack. There is only a cradlepoint that we support. Manage the cradlepoint through https://www.cradlepointecm.com/
There is really nothing at the site beyond the cradlepoint that we manage.